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Privacy Policy

M&M Pest Control

M&M Pest Control 203 Sequoia Dr Palestine, TX 75803

Phone: (903) 480-4094 Email: pestperts@localpestperts.com

M&M Pest Control (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL] (the “Site”) or use our pest control services.

By using the Site or our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

  1. INFORMATION WE COLLECT

Personal Information You Provide to Us

  • Name, address, phone number, and email address
  • Property details relevant to pest control service (e.g., property type, size, pest issues)
  • Service history, appointment scheduling details, and service preferences
  • Payment and billing information when you purchase services
  • Information submitted through contact forms, quote requests, or service inquiries

Information Collected Automatically

  • IP address, browser type, and device information
  • Pages visited, time spent on the Site, and referring URLs
  • Cookies and similar tracking technologies (see Section 5 below)

Information from Third Parties

  • Information from payment processors used to complete transactions
  • Information from scheduling or customer relationship management (CRM) platforms used to manage appointments and service records
  1. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Schedule and perform pest control services at your property
  • Respond to inquiries, quote requests, and customer service needs
  • Process payments and maintain service and billing records
  • Send appointment confirmations, service reminders, and related communications
  • Communicate updates about your service or account (e.g., technician arrival windows, follow-up treatments)
  • Improve our Site, services, and customer experience
  • Comply with legal, regulatory, and licensing obligations, including those under Texas Department of Agriculture structural pest control regulations
  1. WE DO NOT SHARE YOUR INFORMATION FOR MARKETING PURPOSES

M&M Pest Control does not sell, rent, trade, or otherwise share your personal information with third parties for their own marketing or advertising purposes. Your information is used solely to provide and support the services you have requested from us, and we do not disclose your contact information, service history, or property details to outside companies so they can market their products or services to you.

We may still share your information in limited circumstances, described in Section 4 below, but never for the purpose of enabling third-party marketing.

  1. HOW WE OTHERWISE SHARE YOUR INFORMATION

We may share your information with:

  • Employees, technicians, or contractors of M&M Pest Control who need the information to perform services for you
  • Third-party service providers who support our business operations, such as payment processors, scheduling software, or website hosting providers, solely to help us deliver our services to you
  • Legal or regulatory authorities when required by law, subpoena, court order, or to comply with pest control licensing and reporting obligations
  • A successor entity in the event of a business transfer, merger, or sale of M&M Pest Control

Any third party we work with under this section is only permitted to use your information to help us provide our services and is not authorized to use it for their own marketing purposes.

  1. COOKIES AND TRACKING TECHNOLOGIES

Our Site may use cookies and similar technologies to:

  • Remember your preferences and improve site functionality
  • Analyze site traffic and usage patterns
  • Support the performance of contact and quote request forms

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site.

  1. YOUR CHOICES
  • Opt-Out of Communications: You may unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in any email or by contacting us directly.
  • Do Not Call: If you have provided a phone number, you may request to be added to our internal do-not-call list at any time.
  • Access and Correction: You may request access to, correction of, or deletion of your personal information by contacting us using the information below.
  1. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites and encourage you to review their privacy policies separately.

  1. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. DATA RETENTION

We retain personal information for as long as necessary to provide our services, comply with legal and licensing recordkeeping requirements, resolve disputes, and enforce our agreements.

  1. CHILDREN’S PRIVACY

Our Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

  1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

  1. CONTACT US

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

M&M Pest Control 203 Sequoia Dr Palestine, TX 75803

Phone: (903) 480-4094 Email: pestperts@localpestperts.com

Disclaimer: This privacy policy is a general template intended for informational purposes and does not constitute legal advice. M&M Pest Control should have this document reviewed by a licensed Texas attorney to ensure compliance with applicable state and federal laws (including Texas Department of Agriculture structural pest control regulations, TCPA, and CAN-SPAM) before publishing it on a live website.

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